Women make up the majority of residents and staff in Integrated Retirement Communities, yet the spaces they live and work in have too often been shaped by design principles that overlook their everyday experiences. Our new report, The XX Factor , brings together 12 experts from planning, architecture, engineering and operations to explore why this needs to change, the benefits of inclusive design and what the sector can do about it. The discussion reveals how inclusive design influences...

by Vicky Carne (assisted by ChatGPT & NotebookLM )   None of us grew up with AI, but we’re all going to grow older with it. The question isn’t whether it’s coming for your job, your inbox, or your resident handbook – it’s what kind of colleague you want it to be.    Every few decades, a technology arrives that’s going to ‘change everything’. Predictions about how it will do that are rarely right. The desktop computer was supposed to make us paperless; instead, we got endless printer jams....

Apologies are an essential part of human interaction, but in professional settings, ‘over-apologising’ can undermine your confidence and your credibility. This recent WiRL webinar explored why we often say “sorry” unnecessarily and how to break the habit without losing empathy or professionalism.     Why do we over-apologise?      Cultural and gender norms : In British culture, saying “sorry” is often a default politeness marker. Women, in particular, may feel social (societal?) pressure to...